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If you cannot find the answer to your question in our FAQs, you can always contact us. We will answer you shortly!
Fetterolf’s is owned by our brother-sister duo, Audi & Kenny. Our slogan – you're better off with a Fetterolf – comes courtesy of our late Grandpa Fetterolf, the first of three generations of flooring experts in our family. Our first retail location came into fruition after the first phone call in which Kenny asked Audi, “do you want to buy a business?” - then a LOT of calls, emails, spreadsheets, and honestly – blood, sweat & tears. So many people contributed to our success in opening our first location, and we are so thankful to be serving a community not too far from our hometown and where we’ve placed our roots over the last decade – our community.
We’re your hometown flooring store in beautiful West Branch, MI. We’re family-owned and operated with three generations of hands-on experience. Fetterolf’s Flooring is an offering of high-quality products, expert installers, and kind individuals who want to make your life easier by exercising our expertise. You’re better off with a Fetterolf!
If you cannot find the answer to your question in our FAQs, you can always contact us. We will answer you shortly!
In addition to personal preference on the look and feel of your floor, there are many factors to take into account. Every space may have different requirements for functionality. For example, things like underlay, wear, heat and waterproof requirements, and transitions to other flooring are just some of the things that are important in choosing the right floor for you. Our experts are happy to guide you in understanding and recommending the best way forward. Give us a call today!
Selecting the right floor can feel overwhelming with so many options and considerations. Our staff are experts on this subject and always excited to help you get started on this journey!
From carpet to hardwood, engineered flooring, and more, there are many options to choose from. The decision should consider the function of the space, as well as the look you want, and we are here to guide you through the process of choosing the right floor for your space. Call us today so that we can help!
Fetterolf's Flooring is a family owned business that I highly recommend. Audi made it so easy to choose our carpet choice and so nice! We were advised that the installers had a big job they were doing and we explained we were not in a hurry.
Our installers came on the 8th of January and we are so pleased with the work done. Our rooms were done professionally and with great precision! The installers all worked together great and were super friendly. We LOVE our new carpet and if different flooring is ever needed we will use them again!!!
Luann
★★★★★
We chose the Fetterolf Family to do our entire house with flooring and carpet because it felt like we had built a relationship with them right from the start. They were patient and kind which helped us to relax so we could comfortably make the right decisions. They guided us in choosing what we really liked, what was affordable, and what was the best fit for our family. Now when my cat hacks up a fur ball on my carpet it wipes up clean just like Audi said it would.
Our floor plan was a bit tricky, but we had no fear because Fetterolf Flooring was here. They skillfully created an ideal piece of work with what was once a canvas of splintering, painted plywood. The Fetterolf's professionalism was 5 stars, their workmanship exceeded our expectations, and not only were we an ideal fit with Audi and Kenny, but now our floors are ideal, too. Thank you, Fetterolf Family, Pat and Kim.
Kimberly D.
★★★★★
Audi was very friendly, patient, and a great help while I was picking out flooring. I was encouraged to take as many samples home as was needed to help me decide. Price was competitive with other flooring stores. I have one more room that will need carpeting and I will definitely purchase from Fetterolf's again!
Michelle V.
★★★★★
Fetterolf did good work and when there were issues with subcontractors, they immediately reached out to try to make things right as quickly as possible after I gave them the rundown of issues.
While I didn't get multiple quotes, based on averages for carpet install costs, they were on the less expensive end of the spectrum. All in all, would confidently recommend for carpet installation (as that's all I had them do, so I can't speak to other flooring types).
Jacob W.
★★★★★
We are very satisfied with the product quality, installation service and pricing from Fetterolf's Flooring. They were prompt, courteous, and professional. We highly recommend them for your flooring needs.
Dave G.
★★★★★
Had stairs carpeted and area rug and runners made. Excellent service, the quality of the job was top notch. Very friendly and excellent customer service. We will be referring them anyone who needs flooring and using them again.
Lisa Z.
★★★★★
Excellent customer service, from sales to installation. Also good followup and pricing.
Ed K.
★★★★★
Equal friendly and good quality work always going above and beyond to meet your best needs.
Katherine R.
★★★★★
No obligations — let’s discuss your project and see how we can help!
| Mon | 9:00AM - 5:00PM |
| Tue | 9:00AM - 5:00PM |
| Wed | 9:00AM - 5:00PM |
| Thu | 9:00AM - 5:00PM |
| Fri | 9:00AM - 5:00PM |
| Sat | 10:00AM - 2:00PM |
| Sun | By Appointment Only |
Let one of our experts help you find the perfect floor!
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Let one of our experts help you find the perfect floor!
Thank you! We'll be in touch shortly.